{"id":447,"date":"2016-11-14T11:02:26","date_gmt":"2016-11-14T09:02:26","guid":{"rendered":"http:\/\/exchangetimes.net\/?p=447"},"modified":"2016-11-14T11:02:26","modified_gmt":"2016-11-14T09:02:26","slug":"unable-to-access-or-move-a-mailbox-receiving-error-the-mailbox-is-disabled-when-its-not","status":"publish","type":"post","link":"https:\/\/exchangetimes.net\/?p=447","title":{"rendered":"Unable to access or move a mailbox receiving error the mailbox is disabled when it&#8217;s not"},"content":{"rendered":"<p>If you ever try to move a mailbox and you receive an error that the mailbox is disabled but you have checked and the mailbox is not disabled then try the following:<br \/>\n(other errors we received was trying to access the mailbox using Outlook Web App and stating it&#8217;s disabled or from Outlook stating you need to connect to Exchange)<\/p>\n<ul>\n<li>Verify that the mailbox is indeed not disabled. If not proceed to the next steps<\/li>\n<li>Open Exchange Management Shell and run:\u00a0<em>Set-CASMailbox -Identity mailboxSMTPAddress@domain.com -MAPIEnabled $False<\/em><\/li>\n<li>Wait for replication<\/li>\n<li>Run: <em>Get-CASMailbox\u00a0mailboxSMTPAddress@domain.com <\/em>(check that it shows MAPI Enabled is false)<\/li>\n<li>If MAPI Enabled is false run:\u00a0<em>Set-CASMailbox -Identity mailboxSMTPAddress@domain.com -MAPIEnabled $True<\/em><\/li>\n<li>Wait for replication<\/li>\n<li>Run: <em>Get-CASMailbox\u00a0mailboxSMTPAddress@domain.com <\/em>(check that it shows MAPI Enabled is true)<\/li>\n<li>Try an connect to the mailbox using Outlook, Outlook Web App or moving the mailbox.<\/li>\n<li>If you still get an error try running: <em>Clean-MailboxDatabase DatabaseNameWhereTheMailboxIsHomed <\/em>(we actually had to run this for one of the mailboxes giving us issues)<\/li>\n<\/ul>\n<p>This should sort out the issue for you.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you ever try to move a mailbox and you receive an error that the mailbox is disabled but you have checked and the mailbox is not disabled then try the following: (other errors we received was trying to access the mailbox using Outlook Web App and stating it&#8217;s disabled or from Outlook stating you need to connect to Exchange) Verify that the mailbox is indeed not disabled. If not proceed to the next steps Open Exchange Management Shell and run:\u00a0Set-CASMailbox -Identity mailboxSMTPAddress@domain.com -MAPIEnabled $False Wait for replication Run: Get-CASMailbox\u00a0mailboxSMTPAddress@domain.com (check that it shows MAPI Enabled is false) If MAPI Enabled is false run:\u00a0Set-CASMailbox -Identity mailboxSMTPAddress@domain.com -MAPIEnabled $True Wait for replication Run: Get-CASMailbox\u00a0mailboxSMTPAddress@domain.com (check that it shows MAPI Enabled is true) Try an connect to the mailbox using Outlook, Outlook Web App or moving the mailbox. If you still get an error try running: Clean-MailboxDatabase DatabaseNameWhereTheMailboxIsHomed (we actually had to run this for one of the mailboxes giving us issues) This should sort out the issue for you.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[29,30,205,7],"tags":[461,459,460,463,462,458],"class_list":["post-447","post","type-post","status-publish","format-standard","hentry","category-exchange-2007","category-exchange-2010","category-exchange-management-shell","category-microsoft-exchange","tag-error-in-outlook-that-you-need-to-connect-to-exchange","tag-error-that-the-mailbox-is-disabled-when-trying-to-move-it","tag-error-when-logging-in-to-outlook-web-app-that-a-mailbox-is-disabled","tag-set-casmailbox-to-mapi-disable-a-mailbox","tag-set-casmailbox-to-mapi-enable-a-mailbox","tag-unable-to-access-or-move-a-mailbox-receiving-error-the-mailbox-is-disabled-when-its-not"],"_links":{"self":[{"href":"https:\/\/exchangetimes.net\/index.php?rest_route=\/wp\/v2\/posts\/447","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/exchangetimes.net\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/exchangetimes.net\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/exchangetimes.net\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/exchangetimes.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=447"}],"version-history":[{"count":1,"href":"https:\/\/exchangetimes.net\/index.php?rest_route=\/wp\/v2\/posts\/447\/revisions"}],"predecessor-version":[{"id":448,"href":"https:\/\/exchangetimes.net\/index.php?rest_route=\/wp\/v2\/posts\/447\/revisions\/448"}],"wp:attachment":[{"href":"https:\/\/exchangetimes.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=447"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/exchangetimes.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=447"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/exchangetimes.net\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=447"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}