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Removing mail with the same subject from the Exchange Queues
Sometimes you need to remove thousands of e-mails in your Hub Transport server queues. We see this every now and then with mail storms from an application that went off the rails or maybe with 2 mailboxes sending each other auto replies causing a mail loop. There’s a few ways to stop the mail storm before removing the mail items in your Exchange queues but that is not the scope for this article. If you are ever in the situation of thousands of mails queued on all your Hub Transport servers then the below cmdlet should help you to quickly remove those mails from the queue. (Obviously do this with…
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Error: MigrationRecipientNotFoundException: A recipient was not found for “mailboxName”
If you received the error “Error: MigrationRecipientNotFoundException: A recipient was not found for “mailboxName”” when migrating a mailbox to Exchange Online (Office 365) then check for the below AD attributes. The error from the Exchange Admin Portal on Office 365: Open the on premises Exchange Management Console and search for the user. You should see the mailbox shows it’s a Linked Mailbox instead of a Remote Mailbox as expected: To rectify this, open AD Attribute Editor and browse to the msExchRecipientTypeDetails attribute. You should see the below: Change the Value of 2 to 1 for msExchRecipientTypeDetails as you need the mailbox to show as a user mailbox on premises before…
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Unable to access or move a mailbox receiving error the mailbox is disabled when it’s not
If you ever try to move a mailbox and you receive an error that the mailbox is disabled but you have checked and the mailbox is not disabled then try the following: (other errors we received was trying to access the mailbox using Outlook Web App and stating it’s disabled or from Outlook stating you need to connect to Exchange) Verify that the mailbox is indeed not disabled. If not proceed to the next steps Open Exchange Management Shell and run: Set-CASMailbox -Identity mailboxSMTPAddress@domain.com -MAPIEnabled $False Wait for replication Run: Get-CASMailbox mailboxSMTPAddress@domain.com (check that it shows MAPI Enabled is false) If MAPI Enabled is false run: Set-CASMailbox -Identity mailboxSMTPAddress@domain.com -MAPIEnabled $True Wait for…
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VB.Net application unable to connect to some Exchange 2010 mailboxes
We had an interesting issue last week where a Visual Basic .Net application could connect to some mailboxes but could not connect to other mailboxes on Exchange 2010. The application uses MAPI to connect to the mailboxes. We were however able to access the affected mailboxes using Outlook and with the MFCMAPI tool from the application server. We moved the affected mailboxes to other servers and databases but the application could still not connect to the affected mailboxes. We then added our CAS Array name and IP in the application server’s host file and checked the Exchange RCA logs. We could not see any connections from the application server to…
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Logging in to a shared mailbox using IMAP on Exchange 2010 using Outlook or a 3rd party application
I keep forgetting the correct way in which the username needs to be used when using IMAP to logon with your account to a shared mailbox. To logon to a shared mailbox you need to provide the domain first then / and then the account you want to authenticate with and another / then the shared mailbox you are trying to access. Below is an example. domain/accountThatNeedsToauthenticate/AliasOfTheSharedMailboxYouAreTryingToAccess
- Active Directory, Exchange 2007, Exchange 2010, Exchange Management Shell, Exchange Online, Exchange Tools, Microsoft Exchange, Office 365
Error due to mismatch of GUID: Recipient “NameOfRecipient” has mismatched Archive GUID
You receive the error “Recipient “NameOfRecipient” has mismatched Archive GUID” when you try and off board a mailbox from Exchange Online to on premises Exchange. Follow the below steps o resolve the issue and migrate the mailbox back to the on premises Exchange environment: Logon to Exchange Online using Powershell. Run: get-mailbox user | fl *archiveguid* Make a note of the GUID Open Exchange Management Shell on premises Run: Get-RemoteMailbox User | fl *archiveguid* You should see that the GUID on prem is different to the GUID from Exchange Online To resolve, in Exchange Management Shell on prem run: Set-RemoteMailbox User -ArchiveGuid “GUID you got from Exchange Online” The above should work without…
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There is currently no route to the distribution group expansion server
You see the error “There is currently no route to the distribution group expansion server” in a stuck message from your Exchange Hub Transport server submission queue. To resolve this: Make note of the distribution group in the recipient information tab. Search for the Distribution Group in Exchange Management Console Right click on the group and choose properties Go to the Advanced tab Untick the box next to “Set expansion server” You might have to restart the Hub Transport or SMTP service depending on your Exchange version. We found this happened because the Expansion server was removed from the environment and not accessible. Another cause could also be the deletion…
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Find a duplicate e-mail address in Active Directory
We recently started seeing a lot of mails stuck in the submission queues and found that there were a few duplicate e-mail addresses in the environment. Most of the time we could not find the duplicate addresses in Exchange and had to search for the duplicates in Active Directory as some addresses were bound to AD objects. To search for a duplicate address do the following: Open Active Directory Users and Computers Right click on your domain name and click on find Next to find choose custom search (see below screen shot) Then click on the Advanced tab (see below screen shot) Under “Enter LDAP query:” type the next search…
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Unable to see remote mailbox on the on premises Exchange servers but can see it in Exchange Online
We’ve had a few instances where a user could not receive mail into their Exchange Online mailbox. Upon investigation we noted the onmicrosoft.com address is the primary SMTP address for the user and that the remote mailbox object is not available in Exchange on premises. To resolve this do the following: Open Active Directory Users and Computers (dsa,msc from start -> run) Click on View -> Advanced Features Do a search for the user who has the issue as per above Right click on the user and choose properties Click on Object and make a note of the path Close the search you made. Now navigate in Active Directory Users…
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Newly migrated mailbox to Office 365 does not receive new e-mail
We had an interesting issue where user’s mailbox was migrated to Office 365 but he could not see any new mail in the mailbox. Even sending himself mail did not show the new e-mail items. We sent a few test mails and tracked the mail from on premises Exchange to Office 365 which showed that the mail delivered to the cloud. We then traced the mail items from within the Office 365 admin portal and confirmed that the mails delivered to the mailbox but we could still not see the items. Thinking that it might be desktop related we asked the user to logon to Outlook Web App and we…
