Nov 19 2014

Unable to logon to a reconnected mailbox in Exchange 2010

I tested a few things today and one of them was to disable my mailbox in Exchange 2010. After running Clean-MailboxDatabase databasename I was able to see the disconnected mailbox and reconnect it to my user account.

I then tried to login into my mailbox using Outlook and Outlook WebApp. It looked like it was connecting in Outlook but the mailbox showed disconnected. Outlook Webapp returned with an error that my account is disabled.

To rectify this I just ran Clean-MailboxDatabase databasename again from Exchange Power Shell and was able to logon in Outlook WebApp and Outlook.

Note that running this cmdlet did not show the disabled mailbox immediately so don’t be alarmed, just give it a few minutes to process.