Exchange Times

I noticed recently that game downloads and game updates in Origin is very slow. To give you an example, usually on my internet connection I would get an average download speed of 1.5MB per second but recently it averaged at 44kb per second.

After some searching on the internet I could not find a proper solution as most solutions on the net was completely bonkers or just did not make any technical sense. I then decided to scratch around in the Origin client to see if a setting might be causing the slow download speeds. And what do you know, it was a setting in Origin that caused the issue. See the steps below on how I resolved the slow download speeds in Origin. (I still don’t know how the setting got enabled in Origin though)

1. Open your Origin client and login.
2. At the top left, click on Origin.
3. In the drop down menu click on “Application Settings”.
4. At the top, now click on “Diagnostics”.
5. Look for “Troubleshooting” and make sure that “Safe mode downloading” is NOT on.
6. Start your game or update download you will see your download speeds increase to what it used to be.

Below is a screenshot of the setting turned off. I still don’t understand how EA support staff did not once mention the above to their clients on their support forums that I could find.

Origin safe mode downloading setting screen shot

Note I did this on the client version Version 10.4.5.30491 – 0 but it should work for you in earlier or later versions too, but then again thing might change in the future 😉