Sep 7 2016

There is currently no route to the distribution group expansion server

You see the error “There is currently no route to the distribution group expansion server” in a stuck message from your Exchange Hub Transport server submission queue.

To resolve this:

  1. Make note of the distribution group in the recipient information tab.
  2. Search for the Distribution Group in Exchange Management Console
  3. Right click on the group and choose properties
  4. Go to the Advanced tab
  5. Untick the box next to “Set expansion server”

You might have to restart the Hub Transport or SMTP service depending on your Exchange version.

We found this happened because the Expansion server was removed from the environment and not accessible. Another cause could also be the deletion of a routing group in Exchange 2003.


Oct 13 2015

Could not start the Microsoft Exchange IMAP4 service on Local Computer. Error 1058: The Service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

A while ago we had an Exchange 2003 server on which the IMAP service would not start. The below error was displayed after trying to start it.

IMAP Service error

We found that the Logon Profile was disabled. To resolve this do the following:

  1. Click on Start and in Run type services.msc then hit enter
  2. Look for the Microsoft Exchange IMAP4 service. Right Click it and choose Properties
  3. When the properties dialog opens click on the Log On tab
  4. Under Hardware Profile click on the profile (i.e. Profile 1) and then click on Enable
  5. Click on Apply and OK
  6. Right click the Microsoft Exchange IMAP4 service and click on Start.

The Microsoft Exchange IMAP Service should now start.

Mar 6 2015

Unable to expand a distribution list in Outlook – Exchange 2003 Environment

Have you ever receive an error stating that “There was an error while expanding the list. The list was not fully expanded.” when you try and expand a distribution list in Outlook? The error looks like the one below:


To solve this change the list to a Universal Distribution Group. Wait for replication if need be and you will then be able to expand the list and view the members within Outlook.

Sep 8 2011

Unable to Exmerge or getting error (0x8004011d)

If you are unable to exmerge a mailbox on Exchange 2003 or get the error (0x8004011d) try the following:

1.Verify that the user account under which you run the Exchange Mailbox Merge program has the Receive As and Send As security permissions set to Allow for the Mailbox Store.
To do this, follow these steps:
•Start Exchange System Manager.
•Expand Servers and expand the server that you want to run exmerge on and expand the storage group that you want.
•Right-click Mailbox Store, and click on Properties.
•Click on the Security tab and then click the user account whose permissions you want to verify (this is the account you are running exmerge with).
•In the Permissions list click to select the Receive As and Send As check box in the Allow column, and then click OK.
•If the user account is a member of a group like Domain Administrators or Enterprise Administrators then the group must have send as and receive as rights on the mailbox store.

2.Verify that the user account you use to run exmerge has delegation authority on the Organization level in Exchange System Manager. To check follow these steps:
•In Exchange System Manager  right-click the organization and click Delegate control.
•Click Next.
•If the user account under which you run the Exchange Mailbox Merge program is not listed and it does not have the role of Exchange Full Administrator, click Next, add this user account with the role of Exchange Full Administrator and click OK.
•Click Next then Finish.

3.Quit Exchange System Manager.

4.Restart the Microsoft Internet Information Service (IIS) Admin Service.

Aug 12 2011

Export Mailbox sizes per server to csv (Exchange 2003)

If you need a rather quick way to export all the mailbox sizes on a particular server then the below link is for you.

Download the script, run it by opening the command prompt and type cscript MSX_GetMailboxSize.vbs thenameoftheserverhostingthemailboxes>filenameyouwanttochoose.csv

Remember to add the export location to the above command if you want to save the export to a particular path ie: cscript MSX_GetMailboxSize.vbs servername>e:reportsserver1.csv

Open the csv export with Excel after you ran the script. You can then manipulate the contents to the format you need as all mailbox data will be there.

Fields exported to csv using this script are:

Display Name
Storage Group
Total Items

I used this to work out an average mailbox usage per server.

I found the script here. There’s also more information on this script from the source site.

Hope this has been helpful.

May 11 2011

Outlook Web Access is not showing the same content as in Outlook

I had a very interesting problem today that I’ve never experienced before with Exchange 2003 and OWA.

Some users advised that when in OWA the mail shown is a month old and no new mail is shown in OWA newer than the previous month. All e-mail is visible and accessible in Outlook though.
I logged onto OWA using the user’s credentials and noted the same. I then saw that the view in OWA is set to messages (which should show all messages) as per below:

I then chose unread messages (which shows unread mail but not necessarily all or recent mail) as per below:

This showed all unread mail but not the results we wanted. I then chose messages again and all mail was shown as we expected it in the first place. All read, unread, most recent and old mail as per the Outlook client was visible.

This however is a quick fix and the first time that I’ve personally seen it. I’m sure with some more investigation there will be a patch or config that will resolve this.