• Exchange 2003

    Unable to open items in mailbox

    We had an issue where we were unable to open any new or old mail in any user’s mailbox. We then found that the antivirus software was reloaded on the Exchange servers and no exclusions where set. After stopping the antivirus software’s services we were able to open any mail as per usual. The exclusions where setup and services started. Exclusion list for Exchange 2003: EDB,MDB,LOG,NDX,ND4,ND3,ND2,MSL,ML,LDB,DGN,DBF,DBB                  Security Risk Extensions                Ignore C:Program FilesExchsrvr                                                                                            Security Risk Folder                         Ignore D:Program FilesExchsrvr                                                                                           Security Risk Folder                         Ignore E:Program FilesExchsrvr                                                                                            Security Risk Folder                         Ignore C:Program FilesSymantecSMSMSE4.0ServerTemp                                Security Risk Folder                         Ignore C:Program FilesSymantecSMSMSE4.0Quarantine                                    Security Risk Folder                        …

  • Exchange 2003

    MSDTC cluster resource duplication error

    I had an issue where a change caused my Exchange cluster to loose all it’s SAN connected disks and it kept failing over. When opening Cluster Administrator I received an error stating a duplicate MSDTC resource can’t run and within the cluster admin the MSDTC resource did not want to start. I then took all resources offline andshut down all the cluster nodes. Started up Node 1, then Node 2 and lastly node 3. I started all resources on the first node including the MSDTC resource. Then started resources on Node2 and all was fine again